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Customer Feedback

We love to hear from our customers and share their experiences with you. Please share and let us help in better serving you!

01/09/16

I have been a huge fan of your products. I have used your products during my deployment in the army and I have recommended them to everyone in my unit and everyone I know in general.. Thanks for the great work.

SSG.C.McDonald

03/15/15

We wanted to thank you for all of your help in purchasing a Thompson. We went down and did all the paper work yesterday and my husband loved his new gun. The hardest part is now he has to wait 10 days to get it.
You made the purchasing of the gift for my husband easy and effortless and I truly appreciate it. I would highly recommend your company and you to any one looking to purchase a firearm.
We are extremely happy.

Warm Regards,
Julie and Bruce Fought

11/10/15

These Mags are incredible, Ive got to swap out all of these pmags!

Eli Jones

Shipping and Return Policy

Shipping and Return Policy

Please Note: Phone or email inquiries are answered Monday through Friday (8AM – 5PM MST)

At checkout you will have options to choose a shipping method for your product(s). All orders will be processed and shipped in the order they were received. All orders placed after 1pm MST will be processed the next business day. LAN World, Inc only ships Monday thru Friday (Holidays excluded).

Products listed as "In Stock" will be processed and shipped on a first in first out basis. In stock items usually ship within 1-2 business days unless there has been a rush of orders, which we cannot foresee. If this happens we will ship out your item(s) as soon as possible.

Products listed as "Pre-Order" will be processed and shipped on a first in first out basis. Pre-Orders usually are processed within 2-3 weeks. However, this could be longer if the product is being imported. At that point we are at the mercy of US Customs.

Please be aware that you may receive separate packages on different days. Do not be alarmed if your order is not complete in one box. 

Any shipment fees associated with returns will be paid by customer. We will refund the initial shipping charges only if the merchandise is defective, or if we made a mistake in the shipment of your order.

Damaged Merchandise: If your item is damaged when you receive it, you must report the damaged item to us within 24 hours of getting your item. If you receive your item on a Friday, you must contact us by the end of business the following Monday.

International Shipping: We currently DO NOT offer shipping outside of the USA and its Territories.

Return Authorization Policy


Return Authorization is required from LAN World, Inc. for any returned merchandise. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. or for a representative call 801-878-4880 to acquire your Return Merchandise Authorization Number (RMA.) Products and packaging must be in the same condition as when they were shipped. There will be a 10% restocking fee on unwanted returned items.

Special Orders that have been cancelled will be subject to a 20% restocking fee. Once you have received the RMA number, please copy and include it in your merchandise return package. If you do not include this RMA number, please be aware that it may greatly impact the amount of time it will take for us to investigate and locate whom, what, and where your return came from.

Non-Authorized Returns

Items that are shipped back to us within 30 days, without proper LAN World, Inc. authorization, are subject to a 25% restocking fee, and actual shipping charges. All items must be returned within 30 days of the date we shipped the product to you. Items returned after 30 days will not be refunded.

Return freight is the customer's responsibility. Absolutely NO RETURNS will be accepted past 30 days. Once we receive your item, please allow 7-10 days before you see your refund posted back to your credit card account. Please wait to see your next credit card statement. You will see the transaction as LAN World, Inc. on your statement. We will notify you by email that your credit has been issued.

Manufacturer's Warranties

Manufacturer's warranties do apply to defective merchandise; please contact the manufacturer for any manufacturer's warranty issues. Items must be unused and in original packaging for refund. There will be a full 100% refund with no deductions if the error is ours. Please note that all refunds will be issued less the restocking fee and actual shipping charges (which may differ from the shipping charge you paid, such as items that are shipped direct from the manufacturer or items that are shipped from different locations).

If you have questions regarding shipping or returns that are not covered here please email your questions to us at This email address is being protected from spambots. You need JavaScript enabled to view it.
By purchasing a product from us you are agreeing to our Terms and Conditions.
By submitting your product to be included on our internet sites you are agreeing to the vendor terms and conditions.

Firearm Purchases

LAN World is a wholesale firearm distributor and can offer both retail pricing and resale pricing. If you are interested in a firearm simply give us a call (801-878-4880) or email us at (This email address is being protected from spambots. You need JavaScript enabled to view it.). Due to the large amount of firearms on the market we do not list them online. We just need the make, model or part number and will be happy to quote you. If you are a dealer we will need a copy of your FFL license, Hi-cap permit if you live in California as well as your CFLC number (CA dealers). If you are interested in doing resale of non firearms (HERA Arms for example) we will simply need a copy of a business or resale license. You can email your information to This email address is being protected from spambots. You need JavaScript enabled to view it. or fax to 801-981-8689.

If you are a retail customer and would like to purchase a firearm from us we would be happy to help you out. Simply call us (801-878-4880) or email our sales team at (This email address is being protected from spambots. You need JavaScript enabled to view it. and we would be happy to quote you. Please note that we will only ship to a licensed FFL dealer of your choosing.

We are the official California distributor for Beretta USA, Kahr Arms, Stag Arms as well as several other major manufactures.

If you are a Law Enforcment agency we can sell to your department or individual officers. Simply give us a call for assistance 801-878-4880.

 

LAN World, Inc.

P.O. Box 472

Draper, UT. 84020

Office Hours: Monday-Friday 9:00 am - 5:00 pm MST

Phone. 801-878-4880

Fax. 801-981-8689

 

This email address is being protected from spambots. You need JavaScript enabled to view it.  

 



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